About Us

DialDesk - your solutions provider

It is the first and only lead magnet for offering customer care solutions to clients

The ideology behind DialDesk is to help MSMEs to work in a more organized and structured way. We figure out what is right for you. We are confident about our professional way of offering to customer care solutions because we have gone through many stages of testing, research and in-depth fact finding process. The team at Dialdesk take care of the customers and associates that accentuate your business. By doing so, we know we can bring in firm-footing for any MSME that has plans to augment and get bigger.

DialDesk is a solution provider that greets and welcomes your customers more professionally. We provide solutions to MSMEs for their smooth functioning and alacrity. It usually happens that many a times due to multiple business activities, one can't act in response to customers. The element of efficiency and professionalism starts hitting the skids. Coming back at this situation, DialDesk aims to bring in a well-organized way of working which results into an effective standard operating process for your business.

We very clearly identify the needs of clients. We have a voice formula that takes your brand to flying colors. DialDesk believes that by offering you IVR solutions, we can actually build a brand's healthy relationships with its customers. Well, it is a known fact that a customer is always right. So, we make sure to retain them gratified and on cloud nine by avoiding endless string of call transfers and directing them to the most aligned and undeviating concerned solution provider.

Why Choose Us

Born in the year 2009 and now quite deep-seated with our 13 years of expertise in BPO industry, we are different, distinct and incomparable. The team at DialDesk is trained to work with a lightning speed to transfer only a piece of valuable information to customers. By doing so, we actually aid in increasing your business productivity and answering specifically what your customers and prospects are counting on.

  • Rich Experience in BPO sector
  • 5.4 million customer interaction every month
  • Operational Excellence
  • National Footprint
  • Numerous Success Stories In Multiple Sectors under customer services domain

Take your business to the ultimate level with US